Return & Refund Policy

At Shivdarshan Enterprises, we strive to provide the best services to our clients. However, we understand that certain circumstances may require refunds or cancellations. This policy outlines the terms and conditions under which refunds are granted.

1. General Refund Policy

Due to the nature of our services, all fees paid to Shivdarshan Enterprises are non-refundable unless otherwise stated in a specific agreement or contract.

  • Non-Refundable Services: Once a service has commenced or been fully completed, no refunds will be issued, including background verification charges.
  • Document Verification Fee: The fee of ₹2000.00 per employee is non-refundable under all circumstances. This fee covers the cost of the verification process and is payable before the process begins.

2. Service Cancellations

  • Cancellation Before Service Commencement: Clients must request cancellation in writing. Prepaid fees may be eligible for a partial refund, minus administrative charges.
  • Cancellation After Service Commencement: No refunds will be issued once the service has started.

3. Exceptions for Refunds

In rare cases where the service was not provided as agreed, refunds may be considered under these conditions:

  • Service Not Delivered: If the service was not provided as per the contract, a refund may be considered at the Company’s discretion.
  • Service Errors: If there was an error in service delivery, a partial or full refund may be granted based on the severity of the error.

Refund requests must be submitted within 7 business days of service completion or discovery of the error.

4. Refund Process

  • Refund Request: Submit a request to refunds@shivdarshanenterprises.com with service details and reason for the refund.
  • Review: We will review the request and respond within 10 business days.
  • Approval: Approved refunds will be processed within 14 business days via the original payment method.

5. Non-Refundable Costs

  • Administrative Fees: Non-refundable under all circumstances.
  • Taxes: Taxes paid are non-refundable.
  • Service Completion: No refunds for services already completed.

6. Contact Information

For any questions or refund requests, contact us at:

Shivdarshan Enterprises

Email: info.shivdarshanenterprises@gmail.com

Phone: +91-9923769259